Course Description:

Effective communication is the cornerstone of successful leadership, and as a supervisor, your ability to communicate effectively with your team is paramount to the success of your organization. this course is designed to equip you with the skills, techniques, and insights necessary to excel in your supervisory role and enable you to foster a productive and harmonious work environment.

Who should take this course:

This course is specifically designed for supervisors, team leaders, managers, and individuals in leadership positions who are looking to refine their communication abilities within the context of leading a team. Ambitious workers aiming for promotion, and Transitioning Professionals to Managing roles will also find this course beneficial.

Course Objectives:

By the end of this course, learners will be able to:

Delivery Mode:

Self-Directed Online study via 24×7 access to individual learner account on user-friendly LMS.


Accessible on laptop, desktop, and mobile devices using all browsers and Brightspace Pulse App (available in App Store and Google Play)


Minimum 80% score is required on the Final Assessment to receive Completion Certificate.


A digital Certificate of Completion is generated and stored within0693E3 the LMS platform. PDF version is available to download and print.

Duration: Approximately 60 minutes

Prerequisites: There are no specific prerequisites for this course.